FAQs
| Do I have to purchase the Smart wrap at the same time? |
| No, all our products are designed to be purchased individually when the budget allows. |
| Can I replace the smart mattress faux suede cover? |
| Yes, we have specifically designed the system to allow all items to be purchased separately, why buy another bed when everything can be replaced? |
| Can I purchase and change the colour of the covers? |
| Yes, just purchase the items you want to. |
| How long before I receive my products? |
| Products are sent out on the next working day following your purchase, you should normally receive them within 48 hours of dispatch if stock allows. |
| Can I just purchase a Smart Mum fur cover? |
| Yes, any of the products can be purchased independently from each other at any time. |
| Is there any real fur or suede in your products? |
| No, our products are cruelty free. We use faux fur and suede to the highest quality. |
| What should I do if my item is faulty or arrives damaged? |
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In the rare event of something going wrong with your order, please email us at: admin@smartpetbeds.co.uk If you could take pictures of the problem this would also help. |